Description of the displayed prices

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About local currency and the Japanese yen

Fromtokyo.net is to set the price based on the Japanese yen (JPY), displays the currency of each country on the basis of hourly rates.

Depending on your payment institution you are using may differ from the exchange rate.
Is the amount that is displayed in the final payment to the site please note that there may be a slight difference.

Purchasing agent guide

procurement infomation

fromtokyo If you have difficulty in fastball in Japan, make an easy purchase!
Do you have difficulty in joining and paying directly to an online shopping mall in Japan? Please use the purchase agency service of Fromtokyo.
You can easily purchase the desired products while translating the Japanese site directly through the dedicated translator.
fromtokyo The manager will process everything from purchasing items to local delivery and overseas delivery.

fromtokyo procurement process

  • Purchase and approval
    If you are interested, please contact us. If there is no problem with the clearance, the manager will approve the purchase. If there is a problem in customs clearance, or the product is out of stock or out of stock, the manager cancels the purchase.
  • Commodity price payment
    You need to pay the price of the item you requested to purchase first. Once the first payment has been confirmed, the fromtokyo administrator You will apply for a direct purchase.
  • Complete application
    You need to fill out an application form for the purchase agent you paid. Please select the product you want to receive the bundle (bundled) from [Payment for goods price] Please fill out the application form using the application form button.
  • Delivery in Japan
    The local delivery time in Japan can be confirmed at the time of purchase. Depending on the purchase amount, local shipping is free. There is also the case, general delivery, express delivery, etc. Depending on delivery options, you pay an additional fee and get goods faster You can receive it.
  • Wearing a local logistics center in Japan
    Check your shipping agency application and process it. Application / cancellation is only possible until the arrival at the distribution center. After that, you have to pay the commission ($3).
  • Product measurements / shipping
    We will inform you individually when the shipping cost is based on the actual weight and volume weight of the finished goods. If you have opted for additional options, such as inspection / repacking, we will guide you through the final payment, including any additional costs. You can only apply for shipping pending and local returns / exchanges up to the wait for payment.
  • Payment completed · Waiting for shipment
    Once the payment has been completed, the order will be placed on hold. If you pay by 20:00 on Tuesday, it will be shipped out on Thursday. If you pay by midnight on Friday, it will be shipped on Sunday.
  • International Shipping / Customs
    If the order is shipped from Japan to Japan and the goods are damaged due to air transportation Our company is not responsible. When the goods arrive in the country, they must go through the customs procedure.
    [Checking import restrictions items]
  • Domestic Shipping / Receipt of Goods
    It is possible to inquire the delivery number by the waybill number which is guided when entering the country. Once you receive the item, it will be converted to shipping status and the order will be accumulated once. Total delivery is counted as one case